An African customer contacted us and expressed his plan to purchase a batch of SLES and LABSA. But the quality of the batch of goods purchased by the customer before was very poor and could not meet their requirements. Therefore, the client is very cautious when choosing suppliers this time.
After communicating with the customer, we learned about some of his concerns. In order to prove that our company is a professional chemical supplier, we sent him bills of lading that we exported to other customers for reference. At the same time, we also sent some photos of our company’s exhibition. In the end, the customer gave up his concerns and believed that we were a genuine supplier. After discussing a series of details such as payment methods, the customer placed a trial order for a container with us. After the goods arrived, the customers expressed that they were very satisfied with the quality of our chemicals, which fully met their production requirements. Now, this customer has become a stable client of ours and has placed many orders from our company.
